“YOU are the greatest project you will ever work on.”

BACHELOR OF APPLIED SCIENCE: HEALTH ENTREPRENEURSHIP & INNOVATION, PERSONAL CARE | ARIZONA STATE UNIVERSITY | ONLINE | Completed 100 credits towards BAS

• LEAD Cohort for beauty professionals created by L'Oréal Professional & ROLFS Global Institute

• 4.18 GPA

• Dean's List (2 Semesters)

  RELEVANT COURSEWORK:

• Health Innovation

• Management & Leadership

• Systems Thinking

ASSOCIATE OF APPLIED SCIENCE: BUSINESS MANAGEMENT & ENTREPRENEURSHIP, BEAUTY & WELLNESS | MCC MESA | ONLINE | 2021 - 2022

• Honor Roll Spring & Summer 2022

• 4.0 GPA

  RELEVANT COURSEWORK:

• Small Business Management

• Marketing & Social Media Management

• Financial Planning

COSMETOLOGY | CINTA AVEDA INSTITUTE | SAN FRANCISCO | 2013 - 2014

• Awarded Outstanding performance in salon product sales and rebooking above 73%

  CONTINUED EDUCATION & TRAINING:

• Balmain Hair Extensions,

• Pravana Advanced Color Certification,

• Redken Shades EQ color line

• Olaplex

• Perfect Locks VIP

• Bioelements Skin Care

NURSING | CHABOT COLLEGE | HAYWARD | 2011 - 2013

• Patient Care, Med Calculation and Administration, Wound Care, Medical-Surgical Nursing, Gerontology, Pediatrics, Mental Health, Obstetrics and Gynecology

• Certified Nursing Assistant

• BLS, CPR, EKG Certifications

• Anatomy, Physiology, Chemistry, Microbiology, Pathophysiology

“Should I contribute anything to this world, I wish for love to be the enduring mark of my path.”

-Maureen ♥

• Exceptional User Experience & Research

• Innovative Thinking & Creative Problem Solving

• Strong Written and Verbal Communication

• Collaborative Team Leadership

• Meticulous Time Management & Organization

• Adept in Agile & Basic SCRUM methodologies

• Insightful Data Analytics & Visual Storytelling

• Proficient in MS Office, Google Workspace, Adobe Creative Suite, & Notion

• Versed in Asana, Monday, Trello, Smartsheet, Clickup, MS Project, Kanban, Gantt, SQL, R, Tableau, Canva, QuickBooks, Xero, & Squarespace.

My professional journey spans over a decade, primarily as a Hairstylist and Owner of Maureen Oyarzo Hair Artistry, where I cultivated a unique blend of creative, strategic, and interpersonal skills highly transferable to the tech industry.

As a Hairstylist, I adeptly managed daily salon operations, including coordinating bookings to meet strict deadlines, demonstrating strong organizational and time management skills. My role required forging strong client and distributor relationships and communicating effectively with all stakeholders, highlighting my communication and collaboration abilities. I meticulously organized and maintained records of client data, services, and outcomes, applying both qualitative and quantitative analysis techniques to continuously improve the client experience and maintain a 95% customer satisfaction rate. This showcases my data analysis, user experience enhancement, and data-driven decision-making skills. I also coordinated the development of promotional materials and executed promotional events to increase customer interest and brand awareness by 25%, demonstrating marketing and project coordination expertise.

As an Assistant Hair Stylist at J Roland Salon, I proved my ability to learn quickly and adapt to new situations, efficiently handling multiple tasks simultaneously while remaining focused on providing quality customer service. I collaborated with senior stylists, consistently providing timely services, optimizing salon workflows, improving productivity, and exceeding client expectations by maintaining a 97% client retention rate. This experience underscores my adaptability, teamwork, and process optimization skills.

My earlier professional experience as a Sales Associate at Armani further developed my business acumen and client relationship management. I strategized with managers to coordinate and execute a range of objectives, such as conducting inventory audits, organizing stockrooms, planning merchandise, and designing product displays. I consistently exceeded monthly sales goals by 90% through upselling and superior customer service, showcasing strong sales acumen and goal orientation. I utilized active listening to identify customer needs, built strong relationships to ensure their retention, and provided tailored solutions, emphasizing my empathy and problem-solving skills. My ability to analyze sales patterns and optimize displays also points to early data interpretation and strategic thinking.

Collectively, my work history demonstrates exceptional skills in client relationship management, strategic planning, meticulous organization, data-informed decision-making, and creative problem-solving. My entrepreneurial spirit and consistent focus on enhancing user experience, whether through salon services or sales, provide a robust and unique foundation of transferable skills for the dynamic tech industry.

: : : I N F J : : :

Introvert 28% Intuitive 19% Feeling 22% Judging 31%

Learn more:

INFJ: MBTI® personality profile. (2024, November 21). Retrieved from https://eu.themyersbriggs.com/tools/mbti/mbti-personality-types/infj

• Completed over 100 hours of project management education. Strong understanding of organizational structure, business processes, effective communication, and leadership styles.

• Spearheaded a salon rebranding initiative, driving a 40% increase in new client bookings.

• Led the execution of a salon expansion project, managing budgets, timelines, and vendor coordination.

• Streamlined client on-boarding processes using digital tools, reducing time by 20%.

• Achieved a 97% client retention rate by implementing personalized service strategies and fostering strong client relationships.

• Increased revenue through a 90% up-sell success rate, showcasing strong sales acumen and understanding of customer needs.

• Digital Art, Website Design & Brand Development

• Scrapbooking, Painting, Sewing

• Psychology, Mental Health Philosophy, & Spirituality

• Writing a Book, Journaling

• Genealogy, Developing Stronger Family Bonds

• Trichology, Advanced Hair Color

• Systems, Streamlining Workflows, Organizing, & Planning

1. Lead and Innovate in a Role that Combines Creativity and Analytical Ability: Seek opportunities that allow me to combine my passion for creating and designing beautiful things with my analytical skills, to leverage my project management expertise and foundational knowledge in UX design to lead innovative digital projects within the beauty industry, focusing on enhancing customer experiences for salons and beauty brands through strategic planning, user-centered design, and efficient project execution.

2. Continuously Expand Expertise through Learning and Professional Development: As a "philomath" who loves learning and explores many interests, I’m committed to ongoing education and acquiring new knowledge, particularly in areas like Digital Product Management, Strategic Leadership, and UX Design, to enhance my career path.

3. Balance Idealism with Practicality to Achieve Visionary Ideas: Develop strategies to bring my visionary ideas into reality by balancing my idealistic nature with practical realities, overcoming self-doubt or fear of criticism.

4. Utilize Meticulous Attention to Detail and Organizational Skills in Project Execution: Apply my strengths in organization, meticulous attention to detail, and time management to ensure projects are executed seamlessly, on budget, and on time.

5. Transition into a Project Management Role within the Tech or Digital Marketing Industry: Leverage my professional certifications in project management, agile, and SCRUM, alongside my experience in business management, to secure an entry-level or junior project manager position, particularly in a field where creative problem-solving and user experience are valued.

6. Become a Senior Creative Digital Project Manager within Five Years: Progress through project management roles, aiming for a mid-level position in 2-4 years by focusing on cross-functional team leadership and digital tools/UX methodologies, with the ultimate goal of a senior role within five years where my creative and strategic leadership skills will be fully utilized.

7. Work-Life Balance, Autonomy to Operate at my Own Free Will: To establish a fulfilling career that harmonizes my professional ambitions with my personal life, enabling me to work remotely or on my own flexible schedule, thereby facilitating the creation of dedicated home office, home salon, and art studio spaces. This flexibility will also allow for significant travel experiences and ample quality time with my family, fostering a balanced and enriching lifestyle.